“Take a breath! It’s not the ER, we’re not risking lives.”
That was the advice I received during one of the most stressful moments of my early career—and it stuck with me ever since.
I was supervising the first live print run of a new product launch. The stakes were high: if I approved the print, thousands of units would be produced and shipped to trade. If I didn’t, we’d face delays and potentially massive costs.
And then it happened. I held the freshly printed foil in my hand—and the color was completely wrong.
The designer insisted it was the shade my boss had signed off on. The printer’s director warned that stopping the run would mean our company had to absorb the full cost. Everyone was nervous. Including me.
But I knew something wasn’t right.
There had been a misunderstanding about the printing proofs. I had to make a decision—fast. I stopped the print run, knowing the consequences could be severe. The launch was delayed, the design had to be redone, and the cost was significant.
But I was right to say no.
Leadership Advice for Making Decisions Under Pressure
That moment taught me more about leadership than any training ever could. Here are the five lessons I learned that day—and still use today:
1. Slow Down, Even When It’s Urgent
In high-pressure situations, take a moment to verify the facts. Ask questions. Investigate. Most business decisions don’t cost lives—so take the time to make the right call.
2. Think Through the Worst-Case Scenario
What’s the real risk? Is it just money? Could someone get hurt? Is there a compromise? Knowing your next move in either scenario helps you stay calm and focused.
3. Know Who Has Your Back
Some people will be upset. But your true supporters—at work or at home—will stand by you. Focus on their trust, not the noise.
4. Ask for Help
There’s no shame in seeking advice. Experienced colleagues, mentors, or even peers can offer insights that help you make better decisions.
5. Trust Your Gut, But Stay Open
You often know what’s right. Be honest and decisive, but don’t be rigid. Stay open to new information and perspectives. And as with every decision – be ready to deal with the consequences.
Why This Matters
Later in my career, I faced decisions with even higher stakes—product recalls, safety concerns, health risks. In those moments, pleasing everyone was impossible. But having a clear decision-making framework helped me stay grounded.
Leadership isn’t about being perfect. It’s about being prepared, thoughtful, and courageous.
Have you ever had to make a tough business decision? What helped you through it? Share your story in the comments—I’d love to hear it!
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You said:
This is great! Is there a better way of re-phrasing the advice quote? It was so long, that I don’t remember word for word anyway.. just that it was about not operating for people..
Copilot said:
Copilot
Absolutely! That quote is memorable, but we can make it more concise and impactful while keeping the spirit of it. Here are a few rephrased versions you could use:
Option 1: Light and Reassuring
“Take a breath—we’re not performing heart surgery.”
This keeps the tone casual and reminds the reader that while the stakes may feel high, it’s not life or death.
Option 2: Professional but Grounding
“Remember, we’re not saving lives here—just making business decisions.”
This version is a bit more grounded and fits well in a leadership context.
Option 3: Reflective and Wise
“In the end, it’s just business. No one’s life is on the line.”
This one works well if you want to emphasize perspective and maturity.
Option 4: Direct and Empowering
“You’re allowed to take a moment. We’re not in the ER.”
This version encourages calm and confidence in decision-making.
